Hiring new people is a process.  The “Soul-seeking, magic assessment,” the “hypnotic/Jedi mind trick interview,” and the “triple secret security clearance background check” only exist in the minds of the misguided.  The professional in human resources knows that a successful hiring function depends on clear strategies, well-defined processes, an outstanding team with clear goals and objectives, and a consistent, efficient approach to one’s daily assignments.

I recently heard Brad Stevens, the 33 year old head coach of the Butler University men’s basketball team, interviewed by Mark Montieth on his program “One on One” (great radio program in Indy on 1070 The Fan ); and it was clear Brad takes the same “process approach” with his team.  He was talking about how most of his coaching staff spent time in the “coaching operations” position and how that impacted them as coaches, making them more aware of the structure supporting the “basketball side.”  He spoke about how much his staff prepared for practices; not so much the x’s and o’s, but the actual scheduling and structure of the practice, taking into account the players’ academic schedules as well.  I think sometimes, as fans, we get enamored with the “highlight reel” plays and forget about all the “behind the scenes” work. 

Having said that, I’m sure there are coaches out there who don’t consider the “process” to the extent Coach Stevens and the Bulldogs do.  I’m sure there are coaches that are primarily interested in “highlight reel” players just like there are human resource professionals that place too much emphasis on a single skill an applicant is bringing to the table or a single assessment or interview that the applicant did well.  This Thursday, when underdog Butler takes on Syracuse  in the Sweet Sixteen round of the NCAA tournament , I’ll be glued to the TV (I need someone to pull for since my Indiana Hoosiers are still “rebuilding”).  If the Bulldogs lose, have no fear, Butler’s process approach insures they have a foundation upon which they can learn from their mistakes, revise the process if needed, and further develop their program.  Whether you’re building a successful basketball program or building a successful hiring function, consistent processes help you win the game.