In an example of a background check gone wrong, Omaha resident Ryan H. Rush discovered while seeking employment that his background check indicated he had drunk driving convictions, jail time, a suspended license and a fine. According to Rush, none of this information was accurate. As it turned out, his records weren’t wrong—the background screening firm had apparently run the check on another Ryan H. Rush.
No company is infallible, and both hiring organizations—and the individuals seeking positions with them—should always ensure full names, including all middle names, are provided to background screening firms for criminal history checks and other screens. However, in this case, according to an article about the incident, it took the screening firm approximately two weeks to respond to Rush after he disputed the information. Responding promptly to disputes is more than common courtesy. It’s the law.